LMS Maintenance and Technical support
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Expert system support
At ZionStar PVT we provide enterprise level support for distributed learning management systems.
Security at it core
We take our client’s data and sensitive information really seriously so we have encrypted backups and secure system access using rotatable secure private key files to access the servers.
We have a dedicated severity response Development operation team setup alerts for critical metrics and get alerts when the server is about to go overload. We catch these anomalies early and do necessary action to keep the system up.
- Attending Technical Queries
- Provide 99.99 uptime For the lms and its related service
- Install and maintain security software updates
- Monitor processes and setup alerts
- Periodic LMS Upgrade
- LMS bug fixes
- Log maintenance and rotation
- Firewall and DDOS management
- Disaster recovery management
- Backup and restore for critical system data
- 12 Hours response time
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